Shipping Policy
At SUNNEREY, we are committed to providing fast and reliable shipping for our customers. Once your order is shipped, you can expect delivery within 9 days.
| Location |
Processing Time |
Shipping Time |
Max Delivery Time |
| Australia |
48 hours |
Up to 7 days |
9 days |
| Netherlands |
48 hours |
Up to 7 days |
9 days |
| Belgium |
48 hours |
Up to 7 days |
9 days |
| Germany |
48 hours |
Up to 7 days |
9 days |
| United Kingdom |
48 hours |
Up to 7 days |
9 days
|
| Switserland |
48 hours |
Up to 7 days |
9 days |
FREE SHIPPING FOR ALL COUNTRIES
We offer free shipping across the globe from our local warehouses, ensuring great value and convenience. You will receive a tracking number once your order is shipped, allowing you to track its progress until it arrives at your door.
IMPORTANT DELIVERY NOTES
While we strive for prompt delivery, external factors like postal service delays or peak seasons may affect shipping times. If your package is delayed beyond the estimated timeframe, please reach out, and we will assist you in tracking your order.
LOST OR MISSING PACKAGES
SUNNEREY cannot be held responsible for incorrect addresses entered during checkout. Please ensure all shipping details are accurate before confirming your order. Should we make any mistake, we will fully take responsibility for the order at no cost to you.
TRACKING INFORMATION
You will receive tracking details with your shipping confirmation. Please note that tracking may take up to 2 business days to update. If you haven't seen any updates after this period, feel free to contact us for further assistance.
MULTIPLE SHIPMENTS
For logistical reasons, items from the same order may arrive in separate packages. Rest assured, all your items will be delivered, even if they don’t arrive together.
DAMAGED OR BROKEN ITEMS
In case you receive a damaged item, contact us immediately for a full refund. Your satisfaction is our top priority, and we are here to resolve any issues promptly.
QUESTIONS?
If you have any further questions or need assistance, feel free to reach out to our customer support team. We're always here to help!
